Well-being in the workplace and its relationship to business outcomes - A Review of the Gallup Studies

This paper focuses on the wellbeing approach and the happy-productive worker hypothesis with a focus on the benefits of promoting the well-being of workers.

The meta-analysis demonstrates that presence of positive workplace feelings and perceptions are associated with higher levels of customer loyalty, higher profitability, and productivity, and lower rates of staff turnover. This research focuses on management practices, and how they communicate, implement organisational change in the workplace as the causal factor in improving employee well-being.

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WGBCHealthyBuildings, healthy buildings, workplace, wellbeing, productivity

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